This Privacy Policy explains how Homiora handles information when you register for and use our real-estate business platform.
1. Information we collect
- Account and company details, such as name, email, mobile number and business information.
- CRM and operational data you submit, such as leads, properties, inventory and team records.
- Billing records and payment references. Payment-card details are handled by the payment provider and are not stored by us.
- Security and usage information, such as login attempts, IP address, browser and activity logs.
2. How we use information
We use information to provide and secure the service, verify accounts, process subscriptions, support users, send service communications, improve features, and comply with legal obligations.
3. Sharing
We share information only with service providers needed to operate the platform—such as hosting, email, payment and AI providers—or when required by law. We do not sell personal information.
4. Storage and security
We apply reasonable technical and organisational safeguards, including password hashing, access controls and security logging. No online service can guarantee absolute security.
5. Retention and your choices
We retain information while an account is active and as needed for contractual, security, backup, tax or legal requirements. Subject to applicable law, users may request access, correction or deletion through the platform support channel.
6. Cookies
We use essential cookies for authentication, sessions and security. We use a first-party analytics cookie (homiora_visitor), valid for up to 90 days, to estimate browser visits. Analytics records include the public page path, referring hostname, device category and visit time, and are visible to Homiora platform administrators. Analytics also records your IP address and approximate country. Public IP addresses are sent to ipwho.is over HTTPS for country lookup. Analytics also records campaign tags (utm_source, utm_medium and utm_campaign), page journeys, and successful registration or enquiry events linked to your browser. Analytics does not store your email or other URL query parameters. You can clear or block this cookie in your browser; we also respect Do Not Track and Global Privacy Control signals.
7. Updates and contact
We may update this policy as the service or law changes. The latest version and effective date will remain available here. Privacy questions can be sent to the support address shown within the platform.